Website Maintenance for Any System

Website support that's always there for you. Even if you’re sitting by the lake right now.

We keep your website up to date and secure, back it up regularly, and continuously monitor its availability. If it goes down, we respond within minutes. Available for any system, with monthly cancellation.

  • Updates, Security, and Backups
  • Response time in minutes in the event of a failure
  • Any plan, cancellable monthly
Two Approaches to Care

Fixed-price package or billed by the hour. You decide.

Some people want to pay the same amount every month and not have to worry about anything, while others prefer to pay only when there's actually work to be done. Both options are available, and you can switch plans or cancel at any time.

Can be planned every month

Fixed-rate plan, starting at just €29 per month.

For websites you can count on. A fixed price every month—you don't have to make any individual decisions; we'll take care of everything.

  • System and Extension Updates
  • Fix security vulnerabilities as soon as they are discovered
  • Regular Backups of Your Website
  • Checking whether the website is accessible
  • Can be canceled monthly, with no minimum term
Only when there's something to do

Support billed on a time-and-materials basis.

For websites that are rarely updated. You only pay for the work that’s actually done, and you get the same level of care as with the package.

  • Updates and Security When They're Due
  • Backups before any major changes
  • Billing Based on Actual Expenses
  • For WordPress, Shopify, Framer, TYPO3, and custom-built solutions
  • Switch to the plan at any time

Not sure which one is right for you? We'll take a look at your website and give you our honest opinion on which model is worth it.

What's Included

We'll take care of that for your website.

Maintenance sounds like a chore. But it determines whether your website will still be accessible, secure, and fast tomorrow.

Updates

The system, extensions, and templates are kept up to date. We install updates and then check to make sure everything is still working properly.

Safety

We quickly patch known security vulnerabilities before anyone can exploit them. Outdated extensions are the most common point of entry.

Backups

Back up your website regularly. If something goes wrong, you can restore it to the last working version.

Check Availability

We continuously monitor whether your website is accessible. You won't have to wait for your customers to tell you about an outage.

Response time in minutes

If the website goes down, we'll respond within a few minutes. Not the next business day, and not via a support ticket.

Every system

WordPress, Shopify, Framer, TYPO3, Wix, or custom-built: We also provide support for websites that weren't built by us.

A dedicated point of contact

You're talking to someone who knows your website. No hotline, no support ticket, no waiting on hold.

Fixed price starting at €29 per month

Predictable costs instead of surprises. If there are hardly any charges, we’ll bill you on a time-and-materials basis upon request. Cancelable monthly.

Here's how the support process begins—in four steps.

The Beginning

Discussion and Assessment

We'll take a look at your website: the system, extensions, hosting, and overall condition. Afterward, you'll know where the issues lie and which plan is right for you.

Safety First

Secure

Before we make any changes, we'll create a backup. Then we'll update the system and extensions to the latest versions.

Now in Focus

Set Up Monitoring

We're setting up continuous availability monitoring. From now on, we'll detect an outage before you do.

You can let go

Ongoing Support

Updates, security, and backups continue to run; in the event of an outage, we respond within minutes. Cancelable monthly.

Read more

What You Need to Know Before You Inquire.

Three articles on the topics that come up most often in caregiving.

Recommended tools: Speed Check · SEO Check · Design Check · Accessibility Check · Website for €999

What you're probably wondering right now.

The questions that always come up about website maintenance. Here are the answers.

What does your website maintenance service include?

System and plugin updates, patching security vulnerabilities, regular backups, and ongoing monitoring to ensure your website is accessible. If it goes down, we'll respond within minutes.

Do you also maintain websites that you didn't build yourselves?

Yes. We maintain any system, regardless of who built the website. To start, we take a thorough look at it so we know what to look out for.

Do you also handle WordPress maintenance?

Yes. WordPress requires particularly regular maintenance because there are many extensions involved, and outdated plugins are the most common security risk. We keep the core, themes, and plugins up to date and back them up beforehand.

How much does the care cost?

Fixed-price packages start at just €29 per month. How much your website needs depends on the system, scope, and current condition, so we’ll take a quick look at it beforehand. Alternatively, we’ll bill you on an as-needed basis if there’s hardly any work involved.

Is there a minimum term?

No. The service can be canceled on a monthly basis, with no minimum term and no commitment.

What happens if our website goes down?

We continuously monitor whether your website is accessible. If it goes down, we'll notice it and respond within a few minutes—usually before your customers even realize anything is wrong.

Do we even need a maintenance contract?

If you have someone on your team who reliably keeps track of updates, backups, and website availability, then not necessarily. But if you don't have that time, an outdated website poses the greatest risk: security vulnerabilities, downtime, and ultimately, a costly rebuild.

Who owns the records and data?

You. You retain all access rights and data, even if you cancel the service.

Do you need someone to look after your website?

Just send us a quick note telling us what kind of website you have and what system it runs on. We'll take a look at it and let you know what it needs and which model is right for you.

Request SupportA response within 24 hours, personalized and with no sales pressure.
The " Marschfahrt" team works on two laptops in their studio in Cologne